Provides information on all aspects of Hard Rock Casino services and facilities to guests.Greets guests in a friendly, courteous manner and arranges for seating monitors room atmosphere.Creates an atmosphere that induces guests to make Hard Rock Casino their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock Casino service standard The incumbent in this position is responsible for greeting guests and arranging for prompt seating.
